Password and Login
I've lost or forgotten my password.
No problem, click here: Lost
Password. A form will appear. Fill it in and your password will be
e-mailed to you.
I've logged in several times and read the news, now I'm getting a
"Login Failed" message.
Logins are limited to a fixed number per week, please phone the office at
446-4130.
On one browser, the news displays automatically, on another, I have to
login. Why?
We believed an automatic login, on the browser most often used, would be
appreciated by subscribers. Rather tahn setting an exclusive and restrictive
cookie, however, logins could be made from another machine or browser.
I have logged in automatically, but no headlines or past issues show up.
The automatic logins depend on server-side sessions to determine if you have
a valid login to the article server. Try holding your Ctrl key and
pressing the R button on your keyboard to refresh the session.
Cutting and Pasting
Unable to Cut and Paste?
From time to time, the ability to cut and paste from other sites and
programs on your computer will be affected when ALLnovascotia.com's site is
open. To allow for cutting and pasting, simply close the ALLnovascotia.com
site and computer functions will return to normal.
Format Selection
Select the format you wish to view today's headlines in via the Format selector to the right, and you will be brought to that particular Flash movie. Your preference in headline formats in saved to your computer.
Flash Player
Why do I need Flash Player?
The poll conducted in early 2003 showed that over 90% of
subscribers read ALLnovascotia.com on screen. That, combined with
evidence that many copies of the pdf files got passed around, led
to a search for a more secure way to deliver the news. Hence, the use of Flash.
When I click "Today's Issue" all I see is green.
That frequently happens when the Flash movie first loads. To resolve it press Ctrl+R
(Hold down the "Ctrl" key, and while holding it down, press "R".) This forces your browser to reload the page.
The fonts in the Flash Movie are tiny
This occasionally happens when the Flash movie first loads. To resolve it press Ctrl+R
If that doesn't work, press Ctrl+F5. (Hold down the Ctrl key and press the F5 key.)
Printing
When I click the "Print" button nothing happens
Printing is not enabled for the current issue of Allnovascotia.com. If you are having trouble printing past issues, please follow these steps.
echo "Enable popups in your browser for www.allnovascotia.com, then try again.
Or, you probably do not have JavaScript enabled in your browser. The print
page and the printing dialog are both called by JavaScript. Turn on,
or enable, JavaScript in your browser and this will work.
All I see is a small window with a "Close" button
That is correct and is what you are supposed to see. Click the button to close the window after printing.
I have some other problem!
Please call the office (446-4130) and we'll work with you to solve it.
The Daily Reader
Where do I get The Daily Reader for Blackberry?
The Daily Reader enables you to read AllNovaScotia.com articles on your
Blackberry handheld. It can be downloaded by following the instructions
under the "Blackberry" heading to your right. More detailed information
on downloading and installing The Daily Reader to your Blackberry can be
accessed from your Blackberry Browser at
http://www.allnovascotia.com/bb/
.
The Daily Reader is not working! Help!
Some common problems with the Blackberry news reader have been addressed in
the Blackberry help page.
